My stay at kempinski was fantastic! The location is perfect with direct access to the mall and fine views of the burj khalifa.

the air conditioning wasn't cool enough.

The location was perfect as it provided direct access to the mall without needing to go outside, which was great considering the heat. The concierge staff, especially Salin, were incredibly helpful and made our stay enjoyable. The infinity pool offered stunning views of the Burj Khalifa, making it a highlight of our trip. Overall, it was a delightful experience.

Stunning views of the Burj Khalifa from the balcony.

The air conditioning wasn't cool enough, making it uncomfortable at times.

Had an awesome time with friends! The hotel's vintage-style golf buggy made it easy to visit the nearby mall and Opera District. The staff are super friendly, and the outdoor pool is stunning. Just a heads up, breakfast can get busy, but it's worth the wait.

We did face a wait at breakfast during peak hours, which was a minor inconvenience.

my stay at kempinski was fantastic! the location is perfect since there's direct access to the mall without stepping outside. the concierge, especially salin, was incredibly helpful. also, the infinity pool offered breathtaking views of burj khalifa, making it a must-visit spot! overall, a delightful experience.

totally recommend

The hotel is beautifully decorated with Art Deco-inspired interiors and offers easy accessibility for seniors, including smooth paths and elevators. The lobby's grandeur and the stunning views of Burj Khalifa were truly memorable highlights of my stay.

Housekeeping could be more prompt during peak times.

Fine, fine, fine.

The views from my Grand Burj View Suite were amazing, as I could see the iconic Burj Khalifa right from my window! The infinity pool was a total highlight, offering very nice skyline views during sunset. The attentive service from the team, especially with their warm smiles and helpfulness.

recommend ❤️❤️

Request a room away from the main areas for quieter nights, as the atmosphere changes significantly after dark.

The stunning views were memorable, but the heavy doors were hard to manage.

Our family loved the spacious Grand Suite, especially the breathtaking view of Burj Khalifa. The hotel staff was incredibly welcoming, even accommodating our pets. The vintage-style golf buggy ride to The Dubai Mall was a fun touch for the kids!

For dads, it would be great to have a more kid-friendly pool area.

Highly recommended for families with children

Honestly, the hospitality was something else. The staff were not just friendly but really went out of their way for us, shoutout to Shubham for his very nice service at breakfast. He remembered our names and preferences right away.

the most memorable stay filled with warmth and kindness from the attentive staff while enjoying an amazing location near the burj

Exceptional service from welcoming staff.

Modern and spacious accommodations provided a comfortable escape, with standout service from Yamina and Enreco, who ensured a smooth check-in after a long journey. However, an unfortunate item misplacement took some time to resolve, despite assistance from only one staff member. The location was prime for exploring, but the experience was marred by minor hiccups during my brief stay.

It was just an ideal choice for a brief retreat in Dubai with great value for money. The viewpoint from my room was simply breathtaking, offering a panoramic sight of the Burj. Make sure to clarify pool access as it might not be obvious at first.

The room view was excellent, and the terrace lounge with amazing ambiance made our stay even better.